AR Management
CDM Management
Charge Capture
Contract Management
Credit Balance Automation
Denial Management
Patient Safety and Quality
Underpayment Recovery

Credit balance management is typically an intensive manual process involving significant research to identify root-causes that result in incorrect account processing. Though most organizations can identify several issues, such as patient overpayment at the point-of-service, COB errors, or credited charges, hospital staff are left searching through historical system notes and reviewing EOBs before they can confirm the root cause and resolve the credit.

Providers typically approach the problem with headcount – hiring new staff or allocating current staff to manually work credits. Although this technique may allow providers to maintain a reasonable credit balance level, this approach is associated with significant resource-monetary and staffing-that are unnecessary. Additionally, providers often lack the strategic intelligence provided by predictive analytics solutions to automate account categorization, identify credit balance root-causes, and offer recommended solutions. MethodCare's Credit Balance Management Solution is configured for each provider and automates credit categorization and resolution.

MethodCare’s Credit Balance Management Solution:

Decreases Credit account inflow
Reduces Balance sheet risk
Reduces outstanding bad-debt
Improves staff consistency and productivity

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MethodCare's Credit Balance Management Solution seamlessly integrates into our complete suite of revenue cycle solutions, including Charge Capture, Underpayment Recovery, Denial Management, CDM Management, Contract Management, AR Management, and Patient Safety and Quality.

MethodCare's Solutions are delivered as Software as a Service (SaaS), alleviating hospitals with the burden and cost for hardware, software maintenance, and ongoing operations and support.